Sandra K Murphy

Mid Florida · USA · (863) 333 7005 · justask@sandrakmurphy.com
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Friendly, reliable bilingual professional with experience in customer service, scheduling, and payments. I’ve assisted with check-ins, forms, and client communication in both English and Spanish. I stay calm under pressure and would love to contribute in a support role. 

If you’re looking for someone you can count on—reliable, hardworking, and good with people—I’d love to connect.
👉 Let’s set up a quick Zoom call and see if I’m the right fit.

So why hire me? I'm reliable, on time, and ready to help. I have a clean Florida license, own transportation, flexible schedule, and a calm, can-do attitude.

Experience

Business Co-Owner — Quality Housekeeping LLC

Alberta Canada / Texas USA

2013 — Present / Built strong client relationships by staying clear, reliable, and organized. Handled payments, payroll, staff training, and records. Gave in-home support with care, especially to seniors. Kept track of client needs and followed up to keep service quality high.

Office Administration Assistant

Alberta Children’s Services – Calgary, Canada

2000 — 2005 / Helped social workers and family service teams with office tasks. Managed calendars, referrals, intake, and follow-ups. Handled private files and forms carefully and correctly. Helped with billing and processing payments for the department.

Church & Community Volunteer 

Various Locations (Canada, Mexico, USA)

1993 — 2024 / Helped families during illness or life changes with meals and phone check-ins. Taught Sunday School and led girls’ programs. Known for being kind, focused, and calm under pressure.

Education

🎓 Bow Valley College – Calgary, Canada

Administrative Assistant Certificate
One-year program focused on office procedures, scheduling, and document preparation.
 
Accounting Assistant Certificate
Six-month program covering bookkeeping, payroll tools, and basic accounting systems.

🎓 George Brown College – Toronto, Canada 

Early Childhood Education Diploma

Two-year diploma focused on child development, classroom management, and early learning planning.

 

📜 Agincourt Collegiate Institute – Toronto, Canada

Ontario Secondary School Diploma (OSSD)

Completed Canadian general high school studies in English, writing, and communication.

Qualifications

🖥️ Office & Computer Skills

Comfortable with Computers and Quick to Learn New Tools

I’ve been using computers since the 1990s and feel equally at home on a Mac or PC. I’m comfortable with Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Apple’s Pages, Numbers, and Keynote. I’ve also used cloud-based systems like Salesforce and custom CRMs to manage calendars, inboxes, and documents.

In past roles, I’ve worked with payroll and HR tools including DAPS, Super HR, Simply Accounting, Gusto, and Roll by ADP. I may not know every tool yet, but I enjoy figuring things out and usually get the hang of new software within a day or two.

🧾 Administrative & Clerical

Calm, professional, and experienced in admin, scheduling, and communication

I’m experienced in scheduling, preparing for meetings, and keeping files organized. I handle phone and email communication with professionalism and warmth, and I’m comfortable processing payments, creating spreadsheets, and maintaining customer records. I’ve also supported HR teams and social services staff, always aiming to keep things running smoothly behind the scenes.

🧑‍🏫 Childcare & Education

Preschool Teacher / Caring and experienced in early childhood and home-school education

With over 9 years of experience in early childhood education, I’ve taught in licensed childcare centers and homeschooled full-time. I’ve also served as a missionary wife and pastor’s wife in Mexico and the U.S., teaching Sunday school, coordinating church events, and supporting pastoral care and community outreach. In all these roles, I’ve helped children learn through play and routine, and supported families and staff with clear communication and care.

🤝 Community Service & Retail

Church & Community Volunteer / Confident communicator with 10+ years of people serving experience

With over 10 years of experience in customer-facing roles—including bookstores, fast food, and department stores—I’ve learned how to stay calm, clear, and friendly even in fast-paced environments. I’m confident handling transactions, managing stock, and helping customers with care and professionalism, whether in person or over the phone. Taught Sunday School, led girls’ programs, and helped run community events. Supported youth and families with steady care and coordination.

 

🧽 Home & Business Management

Business Co-Owner / family cleaning business with experience in scheduling, onboarding, payroll, and client communication

As co-founder of our family cleaning business, I’ve handled everything from scheduling jobs and onboarding staff to managing payroll and customer follow-up. I’ve communicated directly with clients, sent quotes, and built strong relationships that kept people coming back. I understand how to keep a business running smoothly behind the scenes while representing it with care and professionalism up front.

 

🌍 Bilingual Communication

Capable bilingual translator, fluent in English and Spanish—business, technical, and literary focus

I’ve translated business, technical, and literary documents, and I can interpret conversations when needed. I’ve helped bridge communication gaps in offices, churches, and community settings—always aiming to make people feel understood and at ease, whether I’m supporting a team or helping someone one-on-one.

Interests

When I’m not working, I enjoy creating peaceful spaces and spending time with my family. I like things to feel calm, clean, and welcoming—whether I’m organizing a room, making a meal, or just helping someone feel at home.

I also enjoy learning new tools that help me stay organized or work better with others. I love cooking, reading, and taking quiet walks here in Central Florida.

If you’re looking for someone steady, kind, and capable—
👉 Let’s connect with a quick Zoom call.

Core Skills

  • Client Interaction – Calm, respectful, and courteous; whether in person or by phone
  • Bilingual – Fluent in English and Spanish, supporting clear cross-cultural communication
  • Payment Handling – Handle payments, explain costs, and assist with billing questions
  • Administrative Support – Experienced with scheduling, filing, intake forms, and referrals
  • Team Collaboration – Work well with medical, administrative, and front desk teams
  • Fast Learner – Adapt easily to new programs, tools, and workplace procedures